Hi, my EE wifi calling didnt work so I was told to do a factory reset. During the factor reset, my phone has crashed. So all I can see is the apple logo and the loading bar, but it doesnt move.
I do not know what to do now that it’s crashing during that.
Anyone able to help please?
Very desperate! I can’t even log in to the apple chat because it asks for my IMEI number which I cannot get to as the phone has crashed.